FAQs

FAQs

Why should I use a broker to purchase my insurance?  

An insurance broker can save you time, money and worry. Just like an accountant or lawyer who provides you with professional advice, based on years of training and experience, a qualified broker can do the same with your insurance. Whether it is business or personal insurance, a broker serves as an intermediary between you and the insurance company by providing advice and assistance to ensure that your assets are properly protected and your risk exposure is limited by use of insurance policies.

A broker has access to all insurance companies and is not tied to any of them. As a result, you can be assured of vast network and resources that has been utilised in customising the most competitive coverage to meet your specific needs.

You will benefit most by developing a close business relationship where the broker understands your future plans, the associated risks and how you like to do business. A broker will also explain your policy and any special situations you need to watch out for.

An insurance broker’s foremost duty is to the client. Therefore, the broker acts in the interests of the client and not those of the insurance company.

Why should I choose Times Insurance Brokers?  

Established since 1976, we offer over 40 years of accumulated experience and professional expertise in the fields of General Insurance (both corporate and personal).

We are a licensed general insurance broker’s firm by the Monetary Authority of Singapore (MAS) and member of the Singapore Insurance Brokers’ Association (SIBA).

Our broking advisors are equipped with highly recognised industry qualifications such as ANZIIF, ASI and QCT. As a result, they not only have the professional knowledge but the experience, business network and dedication to achieve the best and most cost-effective insurance solution for you.

Our company of over 25 employees is a one-stop shop to service all your insurance needs – from insurance broking, advisory and consultancy services to providing prompt and efficient claims handling. Many of our satisfied clients have been with us since our incorporation.

What areas of insurance do you cover?  

We provide personal and business protection to individuals and small & medium enterprises (SMEs) to extensive risk management advice for large corporations. Please refer to our list of products.

I have very specific needs, how are you sure that you can cover them?  

We believe in providing personalised service. A team of highly-skilled and professional broking advisors will be assigned to your company who will work hand in hand with you to truly understand the operation of your business. We are committed to delivering standards of customer service to the best of our capabilities.

Should you require something that is not listed under our productsplease feel free to contact us and we will work out a customised plan for you.

 

What are the fees that you charge for appointing you as our broker? Does it cost more to engage the services of a broker?  

We do not charge our clients a fee for our services rendered. As per industry practice, we obtain our remuneration from the insurance company with whom we place your insurance policies.

Using an insurance broker does not necessarily cost more. Often it costs less because brokers have an in-depth knowledge of the insurance market and the ability to negotiate on your behalf.

Is it right to compare insurance policies based on premiums alone?  

Coverage varies from policy to policy. For instance, one medical insurance policy may cost more than the other due to the higher benefits that it offers. Our experienced team of broking advisors will assist you by going through and interpreting the policy details to your satisfaction.

Who are your partners?  

We work with all general insurance companies and loss adjusters/surveyors in Singapore. Please refer to our complete list of partners.

What are your operating hours?  

We operate on Mondays to Thursdays from 8.45am to 6.00pm, and on Fridays from 8.45am to 5.45pm.

For your convenience, we have listed several Frequently Asked Questions that relate to your insurance needs. If you have any questions that are not listed here, please feel free to contact us.